Privacy Policy

 

Contact Dough Tribe

If you have additional questions or want to know more about our privacy practices, please contact us by email at hello@doughtribe.com or by mail at the details provided below: 

• 21 Dividend Street, Mansfield, QLD 4122, Australia.

 

Personal Information Collection

We may collect Personal Information from you in the course of your use with our website when you input any Personal Information into our site. We may also collect cookies from your computer, which enables us to tell when you use our website and helps us customise your website experience. We may also collect relevant information about your device, your interaction with our website and any information necessary to process your purchases. 

‘Personal Information’ means information or opinions about an identified individual, or an individual who is reasonably identifiable: 

• Whether the information is true or not 
• Whether the information is recorded in material form or not

Examples of Personal Information we collect may include your name, address, telephone number and email address.

Personal Information Purpose

We collect your Personal Information to provide you with the best service experience possible on our website. Some provision of Personal Information may be required, while other information may be optional. However, should we be refused specific personal information from you, it may affect your full enjoyment of the functionality of our site.

We do not and will not collect sensitive information (relating to race, ethnicity, political opinions, membership of political associations, religious beliefs or affiliations, philosophical beliefs, membership of trade associations or unions, sexual orientations or practices, criminal records, health information, genetic information or biometric information).

Any information collected from you via our website is for necessary and safe purposes only; to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Sharing Personal Information

We will only ever share your Personal Information for necessary reasons and most commonly with service providers to help us provide our services and fulfil our contract with you, as one of our customers. 

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  

 

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest and benefit to you. 

We may use Shopify Analytics to help us understands how our customers use our website. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  

Retention

When you place an order through our website, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools'' or “Preferences'' menu. 

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties.

Mailing List

Our email mailing list collects Personal Information, such as your name and email address, solely for the purpose of sending you relevant information to our business and website, including but not limited to newsletters, promotions, offers and other important information. 

We do not share or sell your personal information to third parties, not inclusive of Shopify, our website platform, and Klaviyo, our email platform. 

 

• You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 
• You can read more about how Klaviyo uses your Personal Information here: https://www.klaviyo.com/legal/privacy 

 

You will always have the option to unsubscribe from our mailing list at any time by following the unsubscribe button at the bottom of our emails. We take all reasonable measures to protect your personal information and ensure that it is kept secure and confidential during the process of delivering our email marketing materials.

Complaints

You can make a complaint to us via email at hello@doughtribe.com or by mail at the details provided below: 

• 21 Dividend Street, Mansfield, QLD 4122, Australia. 

We will aim to respond to the complaint within 30 days.

Use Policy 

Protecting your privacy is important to us. 

All third parties will be under an obligation to maintain the security and confidentiality of your personal data. This site recommends that all potential guests carefully read the Dough Tribe Terms of Use and Privacy Policy. No responsibility will be taken for the content or privacy practices of third party websites linked to or from www.doughtribe.com.

 
This website will not ask for any Personal Information by email. If you receive an email requesting bank or credit card details, login and/or password details, please ignore/delete and let us know by contacting us.

Any issues, complaints or comments regarding your experience with this website should be either emailed to us hello@doughtribe.com or mailed to us at the details provided below: 
21 Dividend Street, Mansfield, QLD 4122, Australia. 

 
We otherwise reserve all rights. 
Last updated: May 2023